Sales Policy for Pearl Shimmerr

Effective Date: January 16, 2025

At Pearl Shimmerr, we are committed to providing a smooth and transparent shopping experience. This Sales Policy outlines the terms and conditions that govern the sale of products through our website pearlshimmerr.com. By placing an order with us, you agree to the terms outlined below.

1. General Terms

By making a purchase from Pearl Shimmerr, you agree to the following:

  • Eligibility: You must be at least 18 years old or have permission from a legal guardian to make a purchase from our website.
  • Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to limit quantities, refuse, or cancel any order at our discretion, including those that appear fraudulent or violate our terms. If your order is canceled, we will notify you and provide a full refund.

2. Pricing and Payment

  • Pricing: All prices are listed in USD and do not include applicable taxes or shipping fees. These additional charges will be calculated and displayed at checkout.
  • Payment Methods: We accept major credit cards (Visa, MasterCard, American Express) and other payment options as listed during checkout.
  • Payment Authorization: By submitting your payment information, you authorize us to charge the total amount, including taxes and shipping fees, to your selected payment method.
  • Pricing Errors: In the event of a pricing error, we reserve the right to cancel or modify your order. You will be notified and given the option to proceed with the corrected price or receive a full refund.

3. Order Processing

  • Order Confirmation: Once your order is placed, you will receive a confirmation email with the details of your purchase.
  • Processing Time: Orders are typically processed and shipped within 2-5 business days after payment is received. Processing times may vary during peak periods or due to product availability.
  • Pre-Orders: If an item is available for pre-order, shipping dates will be noted on the product page. Orders containing both pre-order and in-stock items will ship once all items are available.

4. Shipping and Delivery

  • Shipping Costs: Shipping fees are calculated at checkout based on the shipping location and the selected shipping method.
  • Shipping Providers: We use reputable shipping carriers to ensure timely delivery. A tracking number will be provided once your order has shipped.
  • Delivery Timeframes: Estimated delivery times will be provided during checkout. Delivery times may vary depending on your location and the shipping method selected. These are estimates and not guaranteed.
  • International Shipping: At this time, we primarily ship within the United States. For international orders, please contact us at info@pearlshimmerr.com for further assistance.
  • Lost or Damaged Shipments: If your package is lost or damaged during shipping, please contact us so we can assist in resolving the issue.

5. Taxes and Duties

  • Sales Tax: Sales tax is calculated based on your shipping address and local tax laws. The applicable tax will be displayed at checkout.
  • International Duties and Taxes: For international orders (if applicable), additional customs duties and taxes may be charged by your country’s customs office. These charges are not included in the product price or shipping cost and are the responsibility of the customer.

6. Returns and Refunds

For detailed information on returns, refunds, and exchanges, please refer to our Refund and Returns Policy.

7. Order Cancellations

  • Before Shipment: You may cancel your order if it has not yet been shipped. Please contact us immediately at 773-535-5191 or email info@pearlshimmerr.com to request a cancellation. If the order has already been shipped, you will need to follow our return process to receive a refund.

8. Product Descriptions

We strive to provide accurate descriptions and images of our products. However, we cannot guarantee that the colors, sizes, or details displayed on your screen will exactly match the actual product due to variations in display settings.

9. Limitation of Liability

To the fullest extent permitted by law, Pearl Shimmerr will not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from the use or inability to use our products, including but not limited to shipping delays, incorrect pricing, or external factors beyond our control.

10. Changes to the Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. It is your responsibility to review this policy regularly.

11. Contact Information

If you have any questions or concerns about this Sales Policy, please contact us at:

Pearl Shimmerr
Street: 4998 Virginia Street, Chicago, Illinois, United States
Phone: 773-535-5191
Email: info@pearlshimmerr.com