Shipping Policy
Effective Date: January 16, 2025

At Pearl Shimmerr, we are dedicated to delivering your orders in a timely and reliable manner. This Shipping Policy outlines the terms and conditions related to shipping products purchased from our website pearlshimmerr.com. Please review the details below.

1. Shipping Destinations

  • United States: We ship to all states within the United States, including Alaska and Hawaii.
  • International Shipping: Limited international shipping is available. For inquiries, please contact us at info@pearlshimmerr.com.

2. Shipping Methods and Costs

  • Shipping Options: We offer multiple shipping options, including standard, expedited, and express shipping. Available methods and delivery timeframes will be displayed at checkout.
  • Shipping Costs: Shipping fees are calculated based on the destination, shipping method, and total order weight. The exact cost will be displayed during checkout.

3. Order Processing

  • Order Processing Time: Orders are typically processed within 2-5 business days of payment confirmation.
  • Delays: Processing times may vary during peak periods, holidays, or due to product availability.
  • Pre-Orders: For items available for pre-order, estimated shipping dates will be noted on the product page. Orders containing both pre-order and in-stock items will ship once all items are available.

4. Delivery Timeframes

  • Estimated Delivery Times:
    • Standard Shipping: 5-7 business days.
    • Expedited Shipping: 2-3 business days.
    • Express Shipping: 1-2 business days.
  • Tracking Information: A tracking number will be provided via email once your order is shipped to help you monitor its status.

5. Lost, Damaged, or Delayed Shipments

  • Lost Packages: If your package is lost in transit, please contact us at info@pearlshimmerr.com or 773-535-5191. We will work with the shipping carrier to resolve the issue promptly.
  • Damaged Packages: If your order arrives damaged, please notify us within 7 days of receipt. Provide photos of the damage to expedite the resolution process.
  • Delayed Shipments: While we strive to meet delivery estimates, delays may occur due to weather, holidays, or other carrier-related issues.

6. Shipping Restrictions

  • We do not ship to P.O. boxes or APO/FPO addresses.
  • Certain items may have shipping restrictions due to regulatory or carrier limitations.

7. Address Changes

If you need to change your shipping address, contact us immediately at info@pearlshimmerr.com or 773-535-5191. Address changes can only be made before the order has shipped.

8. Changes to the Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page, and the updated Effective Date will be indicated.

9. Contact Us

If you have any questions or concerns about this Shipping Policy, please reach out to us:

Pearl Shimmerr
Address: 4998 Virginia Street, Chicago, Illinois, United States
Phone: 773-535-5191
Email: info@pearlshimmerr.com